StoaHub - Setting up Fees
- To set up fees for your tournament, you have two options. The first is in the Guided Setup. It will only have the basic fee setup options. For more detailed options, use the second solution in step 2.
- The other place is in Admin - Setup - Fees. This option will also display the late payment fee and drop payment fee options, as well as coupons and discounts.
- Setup - This is where you will choose to connect either your Stripe account or your PayPal account in order to collect tournament fees.
- Fees - This tab is where you will set all the fees for your tournament.
Family Fee - This is a fee charged to all families in attendance
Per Competitor Fee - This will charge families a fee per competitor registered at the tournament regardless of the number of entries.
Graduated Fees - This is where you will set the price of the events.
Let's say you want to charge $35 for the first 2 speech events, and $10 for each additional one. It would look like this:
Someone entering 4 speech events would be charged $90, $35 each for the first 2 ($70), then another $10 each for the second 2 ($20).
Make sure you put at least a 1 in all of your event columns that you are using, otherwise students won't be charged.
Speech Bundle Option - If your tournament would like to bundle charges, you would do that here.
Let's say you want to charge $40 for the first 3 speech events TOTAL, meaning no matter if someone signs up for 1, 2, or 3 events, they'll be charged a flat rate of $40 total, then you would put $40 in the "charge $" box. Then you would put 3 in the "For the first X entries total" box. Finally, if you'd like to charge more for any event after, you would use the "Then charge $ per additional entry" box. VERY IMPORTANT: If you are going to be using the bundle option, you MUST leave the first speech category blank, or people will be charged both.
Late Payment Fee - This will charge families a fee for late registration payments. Set to $0 to not charge a late payment fee. You can set the late payment fee to kick in automatically after a certain date. This is a one time deadline. It will only charge families who have a balance on the specific day and time you set. If a family is paid in full, and then adds something after the late fee deadline, they will not be automatically assessed a late fee.
Drop Payment Fee - This is a fee for each event a student drops. You can set the drop fee to kick in automatically after a certain date.
No Refund Date - This is the date and time at which the refund period will end. Any drops made after this date and time will not be eligible for an automatic refund. Tournament Administrators can still manually give refunds after this date.
Once your fees are set, make sure that each of your events have a fee category assigned to them. Here are the category options:
If there is no fee category selected, that event won't show up on family fee sheets.
There are 2 ways to set up your fee categories.
The best way is to go to the next tab under Fees called "Event Fee Categories".
All of you events will be displayed. Simply select which events go with which fee category.
The other way is to go to Admin-Setup-Events, click on each event one at a time and make sure they have a category selected. If there is no fee category selected, that event won't show up on family fee sheets.